b'COVID HEROESDuring this most difficult year, while residents were kept apart fromtheir families by a deplorable COVID-19 virus, JAA employees andfront-line staff stepped up wherever and whenever needed. Theybecame a surrogate family to residents, protecting each other at workand asking the same of their own families at home. There were longtiring days and restless nights, full of heartache and tears, fighting acommon yet invisible enemy. In the Year of COVID, and forever more,our Heroes prove just how valuable they are at JAA.'